2.0 ICM Hub launches version 2.0 of the website. See what's new inside. See our new Voice AI offering
ICM Hub ICM Hub

Conversational AI for aviation

Elevate the Passenger Journey by using AI

Revolutionize passenger interactions and streamline operations with ICM Hub's advanced AI solutions tailored for the Aviation Industry

  • 20+ languages
  • 24/7 answers
  • Human handover

Trusted by airlines and travel leaders

  • Lufthansa
  • Thales
  • LATAM
  • Etihad Airways Partner · topbonus
  • Amadeus

Streamlined for Aviation Industry

Let's drive more revenue. Satisfy more customers. On the ground & In-flight.

Goal setting and tracking

Define and track your KPIs, breaking down chats into key actionable insights to keep your targets in sight.

Automation

Automate your customer calls & reach out with AI Agents by connecting with your documents

Boost your Passenger Experience with AI

A more effective way for Passenger Interactions

ICM Hub streamlines customer interactions for airlines through automated chat support, covering pre-flight, in-flight, and post-flight experiences.

Drive More Revenue

The solutions of ICM Hub drive more revenue by increasing ancillary sales, drastically decreasing passenger service costs & enhancing ROI.

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Improve Passenger Experience

By providing a customized UI/UX & topic integration, ICM Hub solutions improve the overall passenger experiences.

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Automate Passenger Service

AI Assistants allow travel agents to focus on more complex issues, reduce repetitive inquiries and improve the overall efficiency.

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Unlock Passenger Requirements

AI streamlines & discovers new topics; providing accurate, real-time information from aviation APIs & documentation.

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Want to work with us?

Transform your way to interact with your Passengers through Conversational AI

Book a demo